problem with startup

rockport.grahil · #1 (**permalink**) 10-14-2007, 08:20 PM

hey my pc is running windows XP sp2 . it is having some problem in startup , it restarts when it reaches welcome screen . it is not even starting on safe mode . can u help me out plzzzz

**Ash** · #2 (**permalink**) 10-14-2007, 09:37 PM

Sounds like you'll need to either run a repair install or reformat.
Look on the side of your PC - and check that there is a sticker which mentions "Windows XP" on it. If there isn't, it could be that WGA has rendered your PC inoperable.

**Thaylok** · #3 (**permalink**) 10-15-2007, 03:55 AM

Are you getting error messages, or just restarting? Do you get only the normal 1 beep from the system when it is booting? Any message error boxes???????

Try this, right after you see the Bios screen, strike the F5 key (maybe a time or two to get it in at the right time (Same time as when you would strike F8)). This will then let you step through the driver load up. Try to not load very many drivers (or none at all), and force it to enter safe mode.

But it sounds like you have yourself one of them "new fangled" things, oh yes, a virus. I had to deal with a Sasser today. It would give a message (the characteristic message) at the welcome screen, and clicking OK would cause a reboot.

**Ash** · #4 (**permalink**) 10-15-2007, 08:08 AM

Ah - you mentioned that you used Norton for antivirus in another thread - so that is likley to be your problem.

rockport.grahil · #5 (**permalink**) 10-17-2007, 08:57 AM

hey ash i looked over the pc it has a sticker on its side .........." the norton i mentioned about was in my laptop i finally overcome with that problem by just formating my pc n reinstalling the windows " i dont know y my pc is not responding 2 the booting disk i planed 2 reinstally this one also but nether it boots for reinstalling windows not it starts ....
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This user added the following:
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hey Thaylok i pressed the F5 key it shows the options of start windows normaly safemode options .......... i tryed f8 also it starts the scan disk n restarts again

i am getting mad with this

DB6150 · #6 (**permalink**) 10-17-2007, 12:32 PM

when you put the disc in the drive are you telling your computer to boot form the disc? this can be done in the bios in the BOOT MENU

Keith · #7 (**permalink**) 10-17-2007, 12:35 PM

In the future, please post in readable English.

If you wish to fix this problem, install the boot disc, go to the boot menu (F12 for most computers) with the Windows XP Service Pack 2 disc inserted in the tray, then when it has loaded, press R and repair your installation on your C Drive. If none of this works, I highly recommend taking a sledgehammer to your computer, as nothing else will fix it, apart from Linux.

~ Keith

**Thaylok** · #8 (**permalink**) 10-17-2007, 01:38 PM

The downside with the Repair option is that it recreates your registry files. While this is good, it has a drawback. Your installed (and registered) applications are installed on the computer, but will require a repair or reinstall to get them to function properly. It's just a time consuming hassle, and you could just as easily reinstall from scratch.

Additionally, if you have a virus laden machine, the repair function does not delete the problematic infection. It leaves the files on the computer. Nay, in my humble opinion, it is far better to do a complete reinstall if you have such a severe virus problem. You will need to re-update the computer, as well as re-install applications. But that is what Backups are for.

Keith · #9 (**permalink**) 10-17-2007, 09:00 PM

I think you'd be right there buddy.

Go and get an External HDD and run Ubuntu off the live CD to back up all your files onto your external. That's what I had to do when my laptop stuffed up.

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