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| Late last night, I got infected by it. I've been searching numerous hours on how to get rid it. Spyware Doctor can delete it (I think), Norton partially deletes it. I downloaded Avast!, and it still was on my system. Now, I cant access firewalls. Can anyone tell me how, and what software I can get to delete it off my PC? |
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| Hi Virusesux, Welcome to the forum - good to have you here. I hope you will be on the board for a long time, and if there is anything I can do to make your experience better please let me know. We are here to help you, so it would be appreciated if you could help us by posting in threads as well as your own. By doing so, you are helping to keep this site running in the future, and we will respond to your thread faster too. When you installed Avast, did you remove Norton first, and did you do a boot time scan?
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| Yes, it would've been best to completely remove Norton before installing any other AV product. This file will get rid of it completely: Download and run the Norton Removal Tool
__________________ Thanks, Ash CF Founder Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month. www.Centicero.com Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member. |
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| I've downloaded and renamed the file for you - it is attached to this post. Just download and run it, following the instructions to remove Norton.
__________________ Thanks, Ash CF Founder Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month. www.Centicero.com Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member. |
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| Yes, install Avast and when prompted if you wish to perform a boottime scan select "Yes". Then reboot and let the scan do it's work.
__________________ Thanks, Ash CF Founder Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month. www.Centicero.com Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member. |
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| You'd run the installer that you downloaded.
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| For antispyware [not something I use since switching to Linux] I recommend you use AVG Antispyware, which you can get from here: AVG Free Advisor - AVG Anti-Spyware Free Edition
__________________ Thanks, Ash CF Founder Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month. www.Centicero.com Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member. |
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| also to ensure that all malware is gone from your system please do the following Download and Run HijackThis Download HJTInstall.exe to your Desktop.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required. |