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  #1 (permalink)  
Old 09-30-2007, 03:24 PM
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Default Hm.. trojan.killav

Late last night, I got infected by it. I've been searching numerous hours on how to get rid it. Spyware Doctor can delete it (I think), Norton partially deletes it. I downloaded Avast!, and it still was on my system. Now, I cant access firewalls. Can anyone tell me how, and what software I can get to delete it off my PC?
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  #2 (permalink)  
Old 09-30-2007, 03:32 PM
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Hi Virusesux,
Welcome to the forum - good to have you here. I hope you will be on the board for a long time, and if there is anything I can do to make your experience better please let me know.
We are here to help you, so it would be appreciated if you could help us by posting in threads as well as your own. By doing so, you are helping to keep this site running in the future, and we will respond to your thread faster too.

When you installed Avast, did you remove Norton first, and did you do a boot time scan?
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Old 09-30-2007, 03:36 PM
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I will, trust me.

But, uninstall Norton before I scan it with Avast?
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Old 09-30-2007, 03:38 PM
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Yes, it would've been best to completely remove Norton before installing any other AV product. This file will get rid of it completely:
Download and run the Norton Removal Tool
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Old 09-30-2007, 03:46 PM
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Ahh. Anything with Symantec doesnt' open at all for some reason..
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Old 09-30-2007, 04:45 PM
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I've downloaded and renamed the file for you - it is attached to this post. Just download and run it, following the instructions to remove Norton.
Attached Files To view attachments in this forum your post count must be 5 or greater. You currently have 0 posts.
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Old 09-30-2007, 06:29 PM
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I did it. Now run Avast?
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Old 09-30-2007, 06:38 PM
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Yes, install Avast and when prompted if you wish to perform a boottime scan select "Yes". Then reboot and let the scan do it's work.
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Old 09-30-2007, 07:08 PM
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Ahh. How do I do that again? I remember it did that when I installed it last night.. but, how do it again?
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Old 09-30-2007, 07:15 PM
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You'd run the installer that you downloaded.
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Old 09-30-2007, 09:59 PM
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Hmm.. I think thats gone. What other programs you advise tha can get rid of the extra things, like adware.avertising, adware.agent, zangosearchassistant, rogue.advertising etc? Thanks for all your help, Ash. =]
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  #12 (permalink)  
Old 09-30-2007, 10:28 PM
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For antispyware [not something I use since switching to Linux] I recommend you use AVG Antispyware, which you can get from here:
AVG Free Advisor - AVG Anti-Spyware Free Edition
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Old 10-01-2007, 12:40 PM
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also to ensure that all malware is gone from your system please do the following

Download and Run HijackThis
Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
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