hello
This is my first thread,correct me if i am not doing it correctly.

I have windows xp home,with ofiice 2003,xoftspy,adware se, avg,and mcaffee.

every time i run one of the above to clean out spyware,virus,etc. the program will go so far and shut my computer down. never happened before.

computer seems to run fine as far as iknow otherwise.

deleted all temp file from internet and from hard drive.

do not know what else to try

thank you
jdzombo

Hi jdzombo,

This may not be due to a security problem - all of these programs are quite intensive on your computer [you might want to consider changing Macafee and AVG - running two together isn't a good idea anyway- to a better, free, alternative]
Does your computer go through the "Windows is shutting down" sequence or does it immediately switch itself off? Also, is it a desktop or laptop computer, and how long have you had it for?

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Ash
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Using two Anti Virus's can do more harm than good.

Yes, use only on anti-virus program. I also recommend Avast. Either one you choose, I'd recommend uninstalling all of your spyware/malware/virus scanning programs and reinstall them and see if that changes anything.

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AMD Athlon 64 X2 4400+ (@2.6 GHz)
2x1GB OCZ Spec. Ops. PC3200
ASRock Dual939-SATA2
Antec TruePower 550 watt PSU
80 GB Seagate Barracuda SATA 7200 rpm
300 GB Seagate Barracuda SATA 7200 rpm
120 GB Maxtor ATA/133 7200 rpm
ATI Radeon x1950 Pro

By all means never use two anti-virus programs at the same time. I use Avast free home edition and have never had any problems. A friend of mine was using Xoftspy and it was causing alot of problems on his system. I recommend Avast, Spybot search and destory 1.4 , Adware Se personel and windows defender which are all free.

Ash
my computer is about three years old.
my computer is a desktop.
as for shutting down, i get the blue screen that says your computer is shutting down, begin dump of physical memory. then you have to turn it off and restart.

what puzzles me is that this problem has never happened before.

thanks
joe

Have you uninstalled one of the antivirus programs you are running?

__________________
Thanks,
Ash
CF Founder
Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month.
www.Centicero.com
Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member.