Hello, I've read tons of forums regarding the BSOD but haven't found any directly related to the wireless card as being the culprit.

I am only getting the BSOD (blue screen of death)/bad pool header x19 when I try to restart my computer with my wireless card IN. As long as the wireless card is not attached, I can boot my laptop up just fine and work on it but if I try to stick it in, I immediately get the BSOD.

This happened initially about a year ago in a hotel when I tried to log onto an "available network" and it happened again yesterday when my DSL was down and I tried to find an available network. I have had not problems except on these two occassions.

Sooo, it's clearly something to do with the wireless card.

I can't get online and therefore cannot look for any "patches" which is what many people have suggested trying. I did take the drivers CD that came with my laptop and reinstall those though but that didn't make a difference.

I don't know what to do. Any suggestions (in layman's terms)?

Should I simply go out and buy another wireless card?

Oh, I have an HP/Compaq nx 9600, pentium 4, Windows XP professional, and a netopia 3D "reach" card.

Thanks a bunch for any suggestions you all have. Chad

Hello Chad,
Firstly - welcome to CompuForums. We provide our computer help for free, so we would highly appreciate it if you could help us. You can do this by answering other people's questions, or if you are not so technically-minded, post in our general lounge forum. Alternatively you can purchase a premium membership to help contribute to the rising running costs of this site. If you can't help us then we can't help you. This system allows us to continue to provide free computer support.

Would it be possible for you to post the EXACT text of the BSOD you receive, particuarly any 0x...... hex codes?

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Thanks,
Ash
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Ash, thank you for responding. I won't find out until tomorrow but I think it's because the wireless card was going bad. The wireless card is toast now...its almost as if while it was "going" bad, it was causing the "bad_pool_header" code 19. Now that it's completely toast, it's allowing me to boot up again. I knew it was directly related to the wireless card but wasn't sure why.

I'll find out for sure once I get a new card tomorrow. Thank you.