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  #1 (permalink)  
Old 03-08-2008, 07:48 AM
it_freakDude's Avatar
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Angry Microsoft/ Automatic Updates Failure

After Uninstalling XP SP3 RC, my computer went into an endless reboot cycle.I did a reapir using the XP SP2 CD. After that I realised that I could not install any updates from both microsoft and automatic updates. I did a repair 2 times but it did not work. Fed Up, I installed XP SP RC2 but there is one update left out ( security update for windows media format runtime 9 and 11), in which it canot be installed. how can i solve this problem?

Last edited by it_freakDude; 05-17-2008 at 02:42 PM.
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  #2 (permalink)  
Old 03-08-2008, 06:26 PM
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has this error just come up the once since you reinstalled? try turning of the computer and running microsoft update again and see if it installs.
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Old 03-08-2008, 09:01 PM
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Re "security update for windows media format runtime 9 and 11" this would require you to have WM 9 or 11 installed to be able to update it.
If memory serves me right XP SP2 comes with WM 8 preinstalled. Downloading & installing 9 or 11 should allow you run the updates.
Peronally I'm not impressed with 11 which is in Vista, it works fine just seems to do strange things with the database.
Actually not sure if it's available for XP, there was a version 10 for XP SP2, that was similar to 11 without the problems.
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Old 03-09-2008, 12:02 AM
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no, windows xp service pack 2 definetly comes with media player 9, ive installed it so many times so i would remember.
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Old 03-09-2008, 01:34 AM
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Okay, your problem is with automatic updates. Let's look at a few things.

1) Can you use updates via the web (IE6/7 using Windows or Microsoft update)?
2) Have you verified the services needed are running?

If no to either (that is if you cannot use windows update and have not checked the services) let's do that now.

1) Click on Start.
2) Click on RUN.
3) Type " SERVICES.MSC ".
4) Hit the <ENTER> key.
This will launch the Services Management Console.
5) Look for the following Service: Background Intelligent Transfer Service (BITS).
This service needs to be STARTED in order to use automatic updates either via the control panel, or the web.
6) If it is not started, Select the service and DOUBLE-CLICK it.
This will open the properties.
7) Verify the startup type is AUTOMATIC (change it if needed).
8) Click on START.
9) Close out of all of that and you should be okay to give it another go.

Let us know if any of this helps. I've seen several instances where BITS gets turned off, and even set to disabled. It is MANDATORY for Automatic/Windows/Microsoft update to work. If that doesn't help, we can look at some other things.
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New PC :
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Old 03-09-2008, 05:19 AM
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Quote:
Originally Posted by justingh View Post
no, windows xp service pack 2 definetly comes with media player 9, ive installed it so many times so i would remember.
I stand corrected, havn't installed XP for about a year, and then just installed v10 on it without checking what was on it.
I plead old age.
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Old 03-09-2008, 10:20 AM
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I cancelled mine, I have no mp3 player, nor do I d/load music so I don't deem it necessary, as for SP2, a friend had a helluva lot of problems with that, then found it a hard job to unistall.
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Old 03-09-2008, 02:57 PM
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Quote:
Originally Posted by Thaylok View Post
Okay, your problem is with automatic updates. Let's look at a few things.

1) Can you use updates via the web (IE6/7 using Windows or Microsoft update)?
2) Have you verified the services needed are running?

If no to either (that is if you cannot use windows update and have not checked the services) let's do that now.

1) Click on Start.
2) Click on RUN.
3) Type " SERVICES.MSC ".
4) Hit the <ENTER> key.
This will launch the Services Management Console.
5) Look for the following Service: Background Intelligent Transfer Service (BITS).
This service needs to be STARTED in order to use automatic updates either via the control panel, or the web.
6) If it is not started, Select the service and DOUBLE-CLICK it.
This will open the properties.
7) Verify the startup type is AUTOMATIC (change it if needed).
8) Click on START.
9) Close out of all of that and you should be okay to give it another go.

Let us know if any of this helps. I've seen several instances where BITS gets turned off, and even set to disabled. It is MANDATORY for Automatic/Windows/Microsoft update to work. If that doesn't help, we can look at some other things.
No! Still does not work.
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Old 03-10-2008, 02:27 AM
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Hmm could be a problem with the SP that is still blocking your access to Updates. MS admitted that IE8 blocks access to updates. Who knows how much of the code is shared there.
IE8 balks at Windows Update
__________________
I'm here, you may now make your next two wishes.

Beat Me, Whip Me, Make Me Use Windows!!

Every Piece of Electronic Equipment runs on a finite amount of smoke. The systems are normally very efficient at reclaiming the smoke and recycling it, however, should you do something to let the smoke out, your system will become useless.

SAVE THE SMOKE !!

New PC :
New: Phenom 9500 Quad 2.2, 4gb ram XP Pro 64-bit (Sata 0), XP Pro 32 bit (sata 1), 40 eide HDD (music), Pioneer Blu-Ray Burner, HP Multidisk CD-RW/DVD-Rom, 2x250 Seagate HDD's, ATI Radeon 3870, Asus M3A32-MVP Deluxe WiFi-AP

Old PC:
P4 1.5GHz, 768 Ram, hda-80Gb (80Ubuntu), DVD R/RW
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  #10 (permalink)  
Old 03-10-2008, 02:49 AM
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Quote:
Originally Posted by Thaylok View Post
Hmm could be a problem with the SP that is still blocking your access to Updates. MS admitted that IE8 blocks access to updates. Who knows how much of the code is shared there.
IE8 balks at Windows Update
I use IE8 beta 1. I can acess the update website.I just cant install the updates thats all
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Old 03-12-2008, 05:42 AM
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Well i did turn on the BITS thingy but still does not work

Last edited by it_freakDude; 05-17-2008 at 02:42 PM.
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Old 03-12-2008, 10:28 AM
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Exclamation CLOSED THREAD

PLEASE REGARD THIS THREAD AS CLOSED AS MY PROBLEM HAS BEEN SOLVED BY A MIROSOFT TECHNICAN
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