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Old 04-11-2008, 02:15 PM
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Default please help downloads disappearing

well ok this is whats happening. i used to use about 60mb a day when not downloading. and that was fine i have a 10gb usage. but now all of sudden this month it has started being 300mb a day. now i have changed a few things such as instead of hibernating when closing my laptop i just make it still stay on which leaves the internet connected. i have been playing miniclip games for a little bit of time a day and look at lots of pictures of cars and motorbikes.

please help with letting me know what is happening and wat i need to stop doin as i dont want to go over my limit as my speed is slowed and i get blasted by my dad.


PLEASE HELP
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Old 04-11-2008, 02:22 PM
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Default Re: please help downloads disappearing

Hello andrewmitchell1,
Firstly - welcome to CompuForums. We provide our computer help for free, so we would highly appreciate it if you could help us. You can do this by answering other people's questions, or if you are not so technically-minded, post in our general lounge forum. Alternatively you can purchase a premium membership to help contribute to the rising running costs of this site. If you can't help us then we can't help you. This system allows us to continue to provide free computer support.

-Do you have a wireless router? Do you use any instant messaging programs? Do you use programs that download music? What antivirus and antispyware software do you run?
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Old 04-11-2008, 02:37 PM
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Default Re: please help downloads disappearing

yes i have a netgear wireless router and i have a main computer with trend micro on it but my computer has avg and then the windows firewall.i use msn and im not downloading im just using it to do the things listed please help. i need to stop it from doin it so i dont get in trouble.
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Old 04-11-2008, 02:38 PM
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Default Re: please help downloads disappearing

Yes - we will help if you can help us, as I outlined in my above post.
Does the router have any encryption enabled? If so, what standard?
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Old 04-11-2008, 02:42 PM
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Default Re: please help downloads disappearing

im not sure wat that is. is that like a password on the internet?
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Old 04-11-2008, 02:47 PM
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Default Re: please help downloads disappearing

The best thing to do would be to post a screenshot of your wireless connections screen so we can tell you.
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Old 04-11-2008, 02:58 PM
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Default Re: please help downloads disappearing

sorry not quite sure wat u want im not very computer minded at all. but hopefully these are right
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Old 04-11-2008, 03:05 PM
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Default Re: please help downloads disappearing

are they any help to slove the problem?
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Old 04-11-2008, 03:09 PM
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Default Re: please help downloads disappearing

OK, you are running with pretty good security so it is unlikely that anybody is connecting to your network and using your bandwidth.

One thing for you to try would be removing AVG completely and then installing Avast Antivirus, and letting it run a boot time scan. You should immediately however run a HouseCall on your system and let us know the results:
Trend Micro HouseCall - Free Online Virus and Spyware Scan - Trend Micro USA
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Old 04-11-2008, 03:14 PM
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Default Re: please help downloads disappearing

hmm i don't think it is to do with my security or that. i thought it might have been from playing miniclip because ive started a little bit in the past month and my mum has been playing yahoo mahjong a lot and ive been looking at car pics and motorbikes heaps. so that why i was wondering if those thigns could cause downloads to get used.
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would i be better off using trend micro 2008 on my laptop? atm its only on my main computer and its the 2007 version
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it was jsut weird how i could use 4gb so fast and i havent downloading any movies. i might have downloaded music form my mates website but thats only 60mb at max.

Last edited by andrewmitchell1; 04-11-2008 at 03:22 PM. Reason: Double Post
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Old 04-11-2008, 03:27 PM
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Default Re: please help downloads disappearing

Looking a picture is not going to cause you to use that much bandwidth. Where are you getting these numbers that you are using so much anyway?
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Old 04-11-2008, 03:34 PM
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Default Re: please help downloads disappearing

i can login to bigpond and see how many downloads ive used
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Last edited by andrewmitchell1; 04-11-2008 at 03:35 PM. Reason: Double Post
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Old 04-11-2008, 03:45 PM
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Default Re: please help downloads disappearing

Nothing you have mentioned explains that much usage. Are you watching videos on you tube or something like that?
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Old 04-11-2008, 03:47 PM
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Default Re: please help downloads disappearing

hmm only a few
not that many.
im started 12 midnight today by not playin games or lookin at photos or doin that stuff becuase im gunna see if it goes back down to bout 60-100mb lke normal then i know that its wat im doin on the internet which is casuing it.
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Old 04-11-2008, 10:56 PM
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Default Re: please help downloads disappearing

Do you run limewire? becuase there are many cases that limewire really screws with alot fo people becuase of other people uploading. Also, it could be your router or your modem. Try resetting your router and see what happens. Also try ressting your modem if this does not work. It could also be that you need a firmware upgrade for netgear becuase im using a netgear as well and they recently released a firmware upgrade so try doing these things and then reporting back to us
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