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  #16 (permalink)  
Old 07-01-2007, 06:50 PM
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Tried the th router thing...
Took it out and let the modem only go
Nothing worked
And Ash it's a wireless...I think...is it wireless if it has 2 little attenas?
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  #17 (permalink)  
Old 07-01-2007, 06:59 PM
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Well... how are you connected to it? Is there a cable running from the computer to the router?
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  #18 (permalink)  
Old 07-01-2007, 08:49 PM
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Yes there is 4 in the back actually
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  #19 (permalink)  
Old 07-01-2007, 08:59 PM
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Maybe you could clarify that - do you mean there are four ports for connecting to the router or that the computer is connected to the router?
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  #20 (permalink)  
Old 07-01-2007, 09:32 PM
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One is the plug in three are going in the computer
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Old 07-01-2007, 09:35 PM
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Precisely. I have a feeling your Router may have malfunctioned -- this is why I'm stressing the point to completely remove the Router from the Network. It's the only possible way to diagnose the problem with out complicating matters.
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  #22 (permalink)  
Old 07-01-2007, 09:36 PM
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So, you are saying there are three cables going into the one computer?
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  #23 (permalink)  
Old 07-01-2007, 09:47 PM
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Then after you disconnect the Router, plug the cable from your PC directly onto the Modem. Power on your computer, and on the Modem you'll see the green INTERNET light on the modem light up. This is what the Modem looks like. Be sure its the only network cable attached to the PC.
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  #24 (permalink)  
Old 07-01-2007, 10:20 PM
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I've disconnected router..but the modem won't flash "Ativity" with out the router in action
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  #25 (permalink)  
Old 07-01-2007, 10:23 PM
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After you removed the Router and plugged directly into the Modem, did you RESTART the computer, and then try to connect. Try it again, and post back here.
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  #26 (permalink)  
Old 07-01-2007, 10:28 PM
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Hmm
No, no luck at all
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  #27 (permalink)  
Old 07-01-2007, 10:36 PM
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Now that you have established the problem is not with the router (because the same thing happens when you removed it), we'll run through some diagnostics on the computer to find what the problem is.

What Windows is your Operating System?
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  #28 (permalink)  
Old 07-01-2007, 10:39 PM
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Windows XP
BTW will we be getting into any like high tech stuff..like ram and mem. because I'm not good with that
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  #29 (permalink)  
Old 07-01-2007, 11:14 PM
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Thanks for posting back. No, we won't need to get into any of that stuff. Don't worry, we'll walk you through step by step everything you need to do.

1.) First, did you re-connect your Router back up to the modem?

2.) And, how many computers do you currently have connected to the Router?

3.) Are you on the Internet right now using the Router?

Last edited by Tom; 07-01-2007 at 11:15 PM. Reason: spelling
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  #30 (permalink)  
Old 07-02-2007, 12:57 AM
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1) Yes
2)2
3) Yes, on the one that is connected
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