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  #1 (permalink)  
Old 04-28-2008, 03:26 PM
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Unhappy error when opening excel

Im having trouble opening excel, right when i open excel the error box pops up stating the "excel has encountered a problem...". I tried reinstalling office but that same error box pops up. Do you have any ideas or suggestions?
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Old 04-28-2008, 03:42 PM
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Default Re: error when opening excel

Hello shaymoney,
Firstly - welcome to CompuForums. It's good to have you here and we hope you enjoy our community.
Here we can help you for free, but in return you must help us also. You can do this by either by helping other people before you request help for yourself, or posting in The Lounge. If neither of these appeal to you, then consider becoming a Premium Member. These simple things do not take much of your time, considering we spend a lot of time helping people like you for free, and due to this being abused we now ask for a little of your own time. If you cannot do either of these, then we will not be able to fix your computer problems.

We're not mindreaders, so a little more detail would be great.
-What operating system do you run?
-What version of Office does your computer have?
-For how long have you had this problem?
-What exactly have you tried so far in order to fix it?
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Old 04-28-2008, 03:54 PM
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Default Re: error when opening excel

im running xp pro, office 2000 sr-1 premium. i noticed this problem just this morning. i reported it to microsoft and also sent them an email. i tried re installing office but the same error is given when trying to open the program. all other office programs open with no problem.
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Old 04-28-2008, 10:35 PM
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Default Re: error when opening excel

uninstall it first, then reinstall. Might i suggest also using OpenOffice? its really nice and usually doesnt come across problems at all.
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Old 04-29-2008, 12:19 AM
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Default Re: error when opening excel

Yes, openoffice is a great office suite and is fully compatible with Microsoft Office files. You can get it from Here
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Old 04-29-2008, 12:35 PM
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Default Re: error when opening excel

Hi Shaymoney - does the error come up when you try to launch the program itself or when you try to open an Excel file?
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Old 04-29-2008, 05:00 PM
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Default Re: error when opening excel

when i try opening the program. i went on microsoft.com and they say to delete the user account and recreate it, but if i delete my account, will i lose all my programs and files?
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Old 04-29-2008, 05:17 PM
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Default Re: error when opening excel

back up the files first and you shouldnt loose the programs as long as you make a new account first.
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