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  #1 (permalink)  
Old 02-12-2008, 06:52 PM
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bgate9
Default Windows Installer & Photogallery/Fax

when I startup I get a window that Windows Installer is trying to install Photogallery, if I let it run it says that the info required is on another source? I don't know what that source is, so I just cancel it (which takes several clicks). This also trys to start everytime I start to play a DVD movie. I would like suggestions as to what this is and how to get rid of it if possible.

Thanks
Bill
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Old 02-12-2008, 09:04 PM
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It sounds to me like you have a virus scan. Do a full system scan with your anti-virus software ASAP!
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Old 02-12-2008, 10:03 PM
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bgate9
Default Windows Installer

I run a full scan daily, don't have any problems. My virus program is updated daily.
I think it is a piece of software trying to load but I don't know what it is.
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Old 02-13-2008, 01:18 AM
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Okay, here is a thought, in the form of an example I have encountered.

Where I worked, we had Dell's with default software. They came with their own DVD player, as well as WinDVD. So, theoretically when I dropped in a DVD for testing (it was a library), the player (either WinDVD or the Dell player) would begin and play the DVD. However, on many DVD's (not consistent at first glance), whenever I would drop a DVD in, it would state that the Interactual Player was not installed, and would begin the install. Now, we didn't use that player, but each disk would want to install it. We did determine that it was the autorun.inf file on each DVD that was calling for the Interactual player. How did we get around this? Simple, we would cancel any Interactual install, and would start the player manually.

So, my question are:
You state that you get this install dialog when you start up. Yes Dr Computer could be correct, and you may have a virus. Have you run the virus scanner (updated)? NOTE: I just saw your last reply about scanning. Have you tried Trend Micro's house call? (use the plug-in/Active-X version) Getting a different perspective never hurts.

You need to look in a few places to see what is calling for that program. To Start, have you looked in the "STARTUP" folder (Start>(All) Programs>Startup to see if there are unwanted items trying to start when you log in?

Have you considered starting in diagnostic mode (msconfig) (If you are comfortable with that) to see what is showing in your registry for auto-starting?

I'll probably have more questions later.
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Old 02-13-2008, 04:35 AM
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Default windows installer

Thanks, I will try your suggestions.

Bill
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