EMAIL NOT WORKING

smitty0312 · #1 (**permalink**) 08-09-2007, 06:04 PM

Since installing Firefox, my email does not work....any help please!! Thankyou

**Ash** · #2 (**permalink**) 08-09-2007, 06:06 PM

Please describe your problem in more detail - who provides your email access?

Also - will you be able to post in other threads here as well as your own, or consider a premium membership?

smitty0312 · #3 (**permalink**) 08-09-2007, 06:09 PM

[quote=Ash;19690]Please describe your problem in more detail - who provides your email access?

Also - will you be able to post in other threads here as well as your own, or consider a premium membership?[/QUOTE

This is what it says when I try to get my email or send emails

The connection to the server has failed. Account: 'work', Server: 'mail.mchsi.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

**Ash** · #4 (**permalink**) 08-09-2007, 06:11 PM

What software are you using to access your email, and is this problem occurring at home or in your workplace?
I also asked you another question. Please answer it.

smitty0312 · #5 (**permalink**) 08-09-2007, 06:14 PM

Quote:

Originally Posted by Ash

What software are you using to access your email, and is this problem occurring at home or in your workplace?
I also asked you another question. Please answer it.

yes i can post in other threads.

outlook express
thankyou

**Ash** · #6 (**permalink**) 08-09-2007, 06:15 PM

Consider posting in other threads as well as your own, or we will be unable to help you.
As I said - are you accessing this connection through an internet connection from home or at work?

smitty0312 · #7 (**permalink**) 08-09-2007, 06:16 PM

Quote:

Originally Posted by Ash

Consider posting in other threads as well as your own, or we will be unable to help you.
As I said - are you accessing this connection through an internet connection from home or at work?

home connection

**Ash** · #8 (**permalink**) 08-09-2007, 06:19 PM

OK, for how long have you been having this problem?

smitty0312 · #9 (**permalink**) 08-09-2007, 06:21 PM

[quote=Ash;19696]OK, for how long have you been having this problem?[/QUOT

as i said earlier, since i installed firefox..3wks ago or so

**Ash** · #10 (**permalink**) 08-09-2007, 06:23 PM

This should not have happened. You might want to check Outlook Express's account settings with the details provided by your employer. Also, do you have a firewall or router on your machine?

I'm going out now, but in the meantime you can either post in other people's help threads with advice, or just post in our non-technical general forums located at: http://www.compuforums.org/general/

smitty0312 · #11 (**permalink**) 08-09-2007, 06:43 PM

i have a router in my house

**Ash** · #12 (**permalink**) 08-09-2007, 08:56 PM

Is the computer you are having problems with connected to it?

This thread has been locked until you post in another thread - it's in the rules.

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