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Old 09/06/09, 23:36
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Default iBuyPower computers... has anyone had any trouble with them?

I bought a computer from iBuyPower, and within a month of the warranty expiring, my computer slowly died until it would no longer boot.

I called iBuyPower's tech support, and they walked me through several diagnoses, after which they told me to send it back to them for diagnosis and fixing.

So I sent it to them. They reported it was a bad power supply, and that once they replaced the power supply, they were able to run 3DMark for two days without any problems.

I got my computer back, hooked it up, and it still wouldn't boot.... power is being supplied just fine, fans turn and I can hear the harddrive spinning, just no POST.

So I called iBuyPower's tech support again, and they instructed me to test the computer with 1 stick of each RAM at a time, and when that didn't work, they told me to do the same with my two video cards and my sound card.

None of this changed anything; the computer continued to fail it's POST.

So they've instructed me to send it to them a second time. I'm getting sick of not having my computer, and I'm disappointed in iBuyPower's "tech support".



Has anyone else had problems with either iBuyPower's hardware, system reliabilities, or tech support?



Any feedback would be awesome!
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  #2 (permalink)  
Old 10/06/09, 17:13
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Default Re: iBuyPower computers... has anyone had any trouble with them?

iBuyPower is one of those X-brand shits that only made a few good EXPENSIVE things. Depending on what you bought from them, this was bound to happen. And now, it seems to me like they are sucking even more money out of you just to get a couple things fixed that you could probably do yourself. My suggestion is, call them up, complain, and return the god damn item and get a new computer. Preferably a brand name computer.

If you think of it, it will be worth it in the end. Spend a little more money on a brand name computer, but have none of the problems you are speaking of now. MAYBE down the road you'll have a power supply fail or you'll need a new stick of RAM, but seriously.. on the internet those things are cheap and relatively easy to replace yourself. I know tons of people who have had Dell computers for years and years, and the most they ever did was upgrade their RAM. Plus, the model they bought was not expensive at all. You can get a nice dell desktop for 349$, and then be able to spend money hear and there on it and upgrade the shit out of that thing.

I have an eMachine, that started off pretty decent at 500$ with 2Ggigs RAM and 250gigs hard drive and a 3Ghz CPU. With only 200-300 more dollars, i now have 4GB of RAM, and insane graphics card, i clocked my CPU to 3.5Ghz and i have a 1000W power supply. I bought a new case for it and i bought all new LED fans a well. I have TONS of shit in my desktop and right now, its badass. And that was only for 200-300 more dollars then when i first bought it.

Trust me, spend a little less, then spend a little more on parts, and it will be worth it in the end. You wont have to pay for repair costs or any bullshit like that.
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Laptop: Dell Studio 15; 3GB RAM; 250GB HDD; ATI Mobility Radeon 3560HD(256MB RAM);Intel Core 2 Duo T6600 (2.2Ghz/800Mhz FSB/2MB Cache)
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  #3 (permalink)  
Old 10/06/09, 18:53
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Default Re: iBuyPower computers... has anyone had any trouble with them?

Good advice Ghost, I'll remember that in the future.
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