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Old 03-06-2008, 06:54 AM
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Exclamation Help Epson R310

Hi,

I have an Epson R310 its got one of those continueous ink systems running and I have SSC Utility Service. The printer is on no red lights no warnings it has just decided not to print, I dont know where to look or what to think any help would be great
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Old 03-07-2008, 05:19 PM
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Leesiep,

I've not used any of that style printer, so I cannot help you. But I'll look into it when I have some time.

Thaylok
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This user added the following:
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Okay, now that I have a little time. Some Questions.

1) What OS are you using?
2) What Driver version are you using (If you need, ask, we'll show you how to find out)
3) Have you checked all the physical connections?
4) Have you updated the driver with the latest Epson has to offer?
5) How old is the printer?
6) Is it making any unusual noises?
7) Is there anything in the queue that is holding up the printer? (cancel the jobs?)
8) I don't know about continuous ink, but is there plenty of ink (odd question, it appears)
9) Is the paper inserted correctly?
10) Is the paper of the correct weight (thickness)?

More as I learn about the printer in a bit.

It's later: Below is a user's comments, it mentions 2 counters, The second counter (maintenance) is the one I'm curious about right now. It also mentions some patches to correct for this "quirk". You (or I or We) can find the utilities IF they prove to be the reason for your lack of a working printer, till then, we'll explore all avenues)

Great budget printer, with quirks
by Crossy - Aug 09, 2005

OK. you've read the other reviews, now the real deal. R310, great photos, you do need to tweak the color balance until you're happy (use on of the printer test photos of the Net). Less than perfect text, fine really, I'm just a bit picky. Annoying ink out counter in the cartridges, readily bypassed with a $15 resetter. Even more annoying 'maintenance' counter, stops the printer working after 10 or so ink refills. Bypass with the FREE SSC Service Utility (download off the Net). On the whole very pleased, I knew about the counters and how to bypass them before I bought.

Last edited by Thaylok; 03-07-2008 at 07:13 PM. Reason: Double Post
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Old 03-08-2008, 05:31 AM
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Hi,

thanks for your help to answer your questions the OS I am using is Xp SP2, not sure what friver I am using, and I have checked everything else, I have ssc utility service, and have even tried reconnection to another PC to no avail
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