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| hi, i have just got new printer and am having problems printing PDF and excel documents. i can print word and pictures fine, both adobe website have been rubbish and the printer makers were just as bad. can anyone help? |
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| Hi again junior, Welcome back to the forum - I hope to see you here more often in the future! Remember, if you only ever come here with questions, then the community will be unable to help you, so please post in some other topics as well as your own. Did you uninstall the print driver from your previous printer? What model printer are you using, and what OS are you running?
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| It would be useful to know the model number of the printer as well - it should be printed on the box of the printer as well as on the chassis - either under the brand name or on a label somewhere on it. Will you be posting in other threads as well as your own?
__________________ Thanks, Ash CF Founder Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month. www.Centicero.com Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member. |
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| You don't need to be a computer expert to post on the threads here, we've got an off topic fun section: http://www.compuforums.org/general/ Also, did you run the CD that came with the printer? If so, it is likely you installed an XP driver on a Vista machine. While this often works, it can often cause odd problems. If this is the case, I can find the best driver for you to download and install.
__________________ Thanks, Ash CF Founder Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month. www.Centicero.com Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member. |
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| cool will have a look at the other threads. I installed it with the discs last week but have just uninstalled and then reistalled using the vista drivers from the website. would it be a driver issue if it prints some documents and not others. I have emailed brother to try and get an answer also, however i need a document for monday morning. |
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| If you've already installed the Vista drivers and it's still giving you trouble, then we'll have to look into other options. When you have problems printing these certain documents - what happens? Does the printer do anything at all, or does it continue as if you hadn't printed anything?
__________________ Thanks, Ash CF Founder Great Webhosting. Shared starting at $2 per month. VPSes starting at $6 per month. www.Centicero.com Want to get in touch? Send me a PM | Do you want to continue receiving free help? Or do you want this site to close? Become a premium member. |