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Old 04-20-2008, 03:47 AM
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Default Dell Keyboard Problem (possibly drivers) need help

Well, we all need help in something. I have a newer model Dell, just over 1 year old, It's a custom (as in I went through the order customization process) Dimension E521. It was acting up few months ago, but tonight, I put a mouse in and it actually worked, a few months ago, all the ports were down, USB, including mouse and keyboard plug-ins, so I started using my laptop. Well, tonight I got a mouse to work fine, so the ports are back to normal, but my problem is, and I'm pretty sure it's a driver error, my keyboard or ANY keyboard is not functioning properly at all, I must hold down one key for about 2 seconds to get it to type a letter, this goes the same with any other key, it's impossible to type "computer" on it without sitting there for 5 minutes. I've tried many different keyboards and I don't know what's wrong, I opened it up and cleaned it out and still no effect, I was wondering if anyone here knows what to do about it, I can give you more info if you need it, but I'm really hoping for an answer because you know the whole thing about "Dell Service" and prices just for telling you how you broke it and Best Buy charging you and it just breaks again (happened before). So I thank all of you who took the time to read it, if you have any answers or suggestions, it's greatly appriciated.

Joe.

I've been to many other sites looking for help and answers, and found none, could someone here help me?
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Old 04-20-2008, 03:56 AM
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Default Re: Dell Keyboard Problem (possibly drivers) need help

Hello Joe,
Firstly - welcome to CompuForums. We provide our computer help for free, so we would highly appreciate it if you could help us. You can do this by answering other people's questions, or if you are not so technically-minded, post in our general lounge forum. Alternatively you can purchase a premium membership to help contribute to the rising running costs of this site. If you can't help us then we can't help you. This system allows us to continue to provide free computer support.

It sounds to me like the system physically has a problem with one of the components and will need service from [either from Dell or if it's out of warranty, your friendly local computer store].
The only other thing I suggest you try is reinstalling XP, or booting from a Linux live CD and testing typing text to rule out any software problems such as viruses.
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Old 04-20-2008, 04:00 AM
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Default Re: Dell Keyboard Problem (possibly drivers) need help

Thank you for the reply Ash, and I'd be glad to help out for what I can, I'm not too good with computers, I do a lot of work with Xbox's and such. That sucks though, I guess I'll take it in Monday to a local repair shop of mine, thank you for the info though!
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