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Old 03-11-2008, 07:43 PM
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Default Unknown mini mouse.

I bought a Targus mini mouse with the model number paum01u yesterday, but I can't get it to install correctly. Its suppose to be plug and play, but when I plug it in it says "USB device not recognized", then it goes into installing the drivers, but says "Unknown device drivers were installed correctly". The infrared sensor on the mouse lights up for about 3 seconds after I plug it in, then goes blank and I can't get it to work at all. I've tried restarting several times and still nothing. Does anyone know a solution for this problem?
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Old 03-11-2008, 07:48 PM
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Hey there, this works for me when I had a similar problem. Unplug the mouse fromt the usb port. Restart the computer and plug the mouse into a different usb port and hopefully this should work and install the drivers. Failing this try going into device manager and looking for the device in there and try unistalling it from there. Failing this then I would imagine that its a faulty device. Oh what OS are you usign by the way? If its vista you shouldnt need the drivers and it should have installed automatically. If you need any more help or if this doesnt work then let me know. But hopefully this should work okay for you,.
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Old 03-11-2008, 07:55 PM
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Are you sure that it uses infrared?
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Old 03-11-2008, 08:03 PM
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Do you mean the sensor on the bottom of the device, i have had a look at this mouse and it appears to be just a wired optical device. Not infra red
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Old 03-11-2008, 08:35 PM
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I'll give it a shot, and i am using Vista...
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Well, tried to restart twice more and still nothing. The problem isn't with the drivers because Vista picks the up and installs them right, but it comes up saying "unknown device" instead of "USB mouse" or such.

Last edited by tacotanker27; 03-12-2008 at 12:14 AM. Reason: Double Post
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