I have done a search, and it seems that your software was written in 1994, meaning that it is 12 years old. You may want to consider finding a newer solution.

Anyway, the only thing I can think of right now is the laptops that are having problems logging in could be running newer versions of Terminal and can't log in. However, I am no expert on this, since I have not used dialup networking since 2004, and I only used it to connect to the internet. I am assuming you are talking about Windows Terminal here.

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Thanks,
Ash
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