Hello Frannie,
Firstly - welcome to
CompuForums. We provide our computer help for free, so we would highly appreciate it if you could help us. You can do this by answering other people's questions, or if you are not so technically-minded, post in our general lounge forum. Alternatively you can purchase a premium membership to help contribute to the rising running costs of this site. If you can't help us then we can't help you. This system allows us to continue to provide free computer support.
Please answer the following questions so that we can better diagnose your problem:
-What computer - make and model - do you have?
-What antivirus, antispyware, and firewall software are you running?
-Do you have any HP devices plugged into your computer at all?